Effective Date: November 3, 2026
Last Updated: November 3, 2026
This Privacy Policy describes how C&L Venture Group, LLC, doing business as Elevate Integrated Health ("Company," "we," "us," or "our"), collects, uses, and protects the personal information of users ("User," "you," or "your") when accessing our website at https://elevateintegratedhealthtn.com, our services, or our SMS messaging program. By using our website or services, you consent to the data practices described in this policy.
We may collect the following information when you use our services:
a) Name, email address, phone number, and other contact details;
b) Payment and billing information when applicable;
c) Any information voluntarily submitted via our website forms, surveys, or customer inquiries.
We may collect certain data automatically, including:
a) Device information, IP address, and browsing behavior on our website;
b) Cookies and tracking technologies for user experience enhancement.
If you opt into our SMS messaging program by checking an optional consent checkbox on our website form, we collect and store:
a) Your phone number;
b) Your consent to receive text messages, including the date, time, and method of opt-in.
Providing your phone number does not by itself constitute consent to receive text messages. We send SMS messages only to users who have affirmatively opted in by checking the applicable optional consent checkbox on our web form. Consent to receive messages is not a condition of any purchase or service.
We use collected data for the following purposes:
a) To provide services, respond to inquiries, process transactions, and send relevant communications;
b) To send SMS messages you have opted in to receive, including appointment reminders, confirmations, service updates, responses to your inquiries and, where you have consented, promotions and special offers;
c) To improve our website, marketing, and customer engagement;
d) To comply with legal and regulatory obligations.
You may opt out of SMS messages at any time by replying STOP to any message. You will receive one confirmation message, and no further SMS communications will be sent unless you opt in again (for example, by replying START).
Message frequency varies. Marketing messages: up to 10 messages per month. Non-marketing (transactional) messages such as appointment reminders: up to 6 messages per month. Msg & data rates may apply depending on your mobile carrier and plan.
For assistance, reply HELP to any message or call our office at (423) 702-8374.
Our text messages will not include sensitive health information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Subject to Section 5.1, your information may be shared only in the following limited cases:
a) Service Providers – with vendors who help us provide services such as appointment management, customer support, and website hosting, solely to perform those services for us;
b) Legal Requirements – as required by law, regulatory authorities, or in response to valid legal requests;
c) Messaging Providers – with our messaging platform and carriers solely to deliver SMS messages and comply with carrier regulations.
We do not sell, rent, or trade your personal information.
We implement industry-standard security measures to protect user data from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is entirely secure, and users should take precautions when sharing information online.
You may:
a) Request access to, correction of, or deletion of your personal data by contacting us;
b) Adjust cookie settings through your web browser;
c) Opt out of SMS messaging as described in Section 4.1.
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and users should review their respective policies before providing personal data.
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the revised policy.
C&L Venture Group, LLC, doing business as Elevate Integrated Health
7305 Jarnigan Rd Ste 110, Chattanooga, TN 37421
Phone: (423) 702-8374