Terms of Service

Effective Date: November 3, 2026
Last Updated: November 3, 2026

1. Agreement to Terms

These Terms of Service (the "Agreement") are a legally binding contract between C&L Venture Group, LLC, doing business as Elevate Integrated Health ("Company," "we," "us," or "our"), and you ("User," "you," or "your") governing your use of our website at https://elevateintegratedhealthtn.com, our services, and our SMS messaging program. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, you must discontinue use.

2. Eligibility

You must be at least eighteen (18) years of age to use our website or services or to participate in our SMS messaging program. By opting in, you represent that you meet this requirement and that you are the account holder or authorized user of the mobile number provided.

3. SMS Messaging Program

3.1 Program Name and Description

The Elevate Integrated Health SMS Program is operated by C&L Venture Group, LLC, doing business as Elevate Integrated Health. The program has two separate, optional parts: (a) non-marketing (transactional) messages such as appointment reminders, confirmations, and service-related updates; and (b) marketing messages such as promotions, special offers, and announcements. You may join either, both, or neither.

3.2 How to Opt In

You may opt in through our web form at https://elevateintegratedhealthtn.com by entering your mobile number and checking one or both optional consent checkboxes, which are unchecked by default. The form can be submitted without checking either box. Providing a phone number alone does not constitute consent to receive text messages.

3.3 Consent Not a Condition of Purchase

Consent to receive text messages is not a condition of any purchase or service.

3.4 Message Frequency and Charges

Message frequency varies. Marketing: up to 10 messages per month. Non-marketing (transactional): up to 6 messages per month. Msg & data rates may apply. You are responsible for any fees charged by your mobile carrier under your plan.

3.5 Opt-Out (STOP)

You may cancel at any time by replying STOP to any message. You will receive one confirmation message and no further messages will be sent. To rejoin, reply START or opt in again through our website.

3.6 Help (HELP)

For help, reply HELP to any message or call our office at (423) 702-8374.

3.7 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

3.8 Message Content

Our text messages will not include sensitive health information.

3.9 Privacy

Your participation in the SMS program is subject to our Privacy Policy (https://elevateintegratedhealthtn.com/privacy-policy). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

4. Use of Website and Services

4.1 License Grant

The Company grants you a limited, non-exclusive, non-transferable, revocable license to use the website for personal, non-commercial purposes.

4.2 Prohibited Conduct

You shall not:
a) Copy, modify, distribute, or transmit any website content without prior written consent;
b) Use the website for any unlawful or fraudulent activities;
c) Engage in hacking, data mining, or unauthorized access to Company systems;
d) Attempt to decompile, reverse-engineer, or replicate any proprietary software.

5. No Medical Advice

Website content is for general information only and is not medical advice. It does not create a provider-patient relationship. Results vary, and no specific outcome is guaranteed. A consultation is required to determine whether any treatment is appropriate for you.

6. Disclaimers and Limitation of Liability

6.1 Disclaimer of Warranties

The website is provided "as is" and "as available" without warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.2 Limitation of Liability

To the fullest extent permitted by law, the Company, its affiliates, officers, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of or inability to use the website, services, or SMS messaging program.

7. Third-Party Links

Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for their content, privacy policies, or practices.

8. Modifications to Terms

We may modify these Terms at any time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance.

9. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

10. Contact Information

C&L Venture Group, LLC, doing business as Elevate Integrated Health
7305 Jarnigan Rd Ste 110, Chattanooga, TN 37421
Phone: (423) 702-8374

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